Frequently Asked Question:
Q: What happens if I get a damaged shipment?
A: If at initial receipt of a parcel package or truck shipment you notice any damage to the outside of the packaging, open it right there before signing a receipt. If there is damage, it's much easier to have the carrier return it at that time. If you discover product damage after signing a receipt, stop right there, retain all the original packaging and call us at (800)-321-5490 for assistance.